Training and Development
Real Life Experiences
We can help you engage with, and get the best from your people, which means you will meet your business goals and deliver customer excellence. Your people are critical to success, and we know how difficult it can be to free up time and resource. So whether you chose face to face workshops, or utilise our Covid secure fully interactive virtual trainer led courses, we work hard to make it easy for you to see and feel tangible improvements in people performance.
Workshop topics cover end to end business processes from customer enquiry, through to the delivery of product or service to the customer. This supports the value streams in your business, enabling you to meet customer needs effectively and efficiently.
Topics covered help organisations in the following areas
You will have a training provider who will tailor a solution to help meet your business needs. Solutions such as graduate induction and Management development programmes, as well as one off training interventions, are designed and delivered around your specific circumstances.
To enable behaviour change, your people need to be engaged, supported and encouraged. Our interactive and experiential workshops are delivered by experienced practitioners, which mean that your people have access to a resource that have applied tools and techniques and achieved business success. Your people will be able to link topics, methods and processes to real life situations relevant to your business. This encourages delegates to try different things, implementing new skills, and help change to stick.
Our workshops are built around a learn by doing approach. Delegates are encouraged, and enabled to match course content with real life examples and applications. This means that your people can learn and practice in a safe environment, and this makes it more likely that they will try something new and different when they return to the workplace. It can be using company specific worked examples, or broader business based scenarios, these real life experiences engage delegates, support learning and behaviour change.
Training and development can be delivered remotely or at your site, which means that you can be more flexible by reducing travel time and cost, less time for your people to be away from core duties, and you can have access to a cost effective training solution. Alternatively we can arrange a local venue, either way we do the arranging and planning around your needs, so that you can concentrate on running your business.